Miller Toyota Reviews

Just purchased a 2025 Toyota 4Runner from Salesman Sam Lee, and I have nothing but wonderful things to say! I’ve never met anyone so helpful and knowledgeable. He was straightforward with everything and made the process seamless. He followed up with emails on instructions to switch over XM and has been I contact since the purchase to make sure I am happy with my purchase. Truly the Best car buying experience ever! Everyone at this dealership was amazing as well. No headache and no games! This is the place to buy your vehicle! Thank you Sam for all your help!

I bought a car in 2019 and have done all service here. All experiences were great. Recently I was unhappy with a part install during my 40k service. Irvin was patient, understanding and remediated the issue in a timely manner. I was annoyed at the potential inconvenience but Miller Toyota handled it with my best interest and I am extremely pleased with them. It's wonderful to know I can trust them.

I had a great experience purchasing a new Prius. Sam my salesman was awesome! Everything was smooth and stress free. Highly recommend purchasing a car from here.

Danny Ulloa, a Sales and Leasing Consultant, along with Sam Smith, the Finance Sales Manager, completely changed my perception of "used car salesmen"—haha. They are two of the most professional, easy-going, and caring people you could meet. They worked with me and my wife late one evening, just before closing, when we stopped by on a whim. There was no sales pitch—just a friendly conversation. By the end, they not only secured an excellent after-hours loan rate that surpassed my bank's, but also offered more than I expected on my trade-in. Danny went above and beyond; he even drove the car I was purchasing off the lot to fill it with gas and, while I was in the finance office, moved all my belongings from my old vehicle to the new one! Though he probably did that because we were the last customers of the day, it shows that Danny genuinely cares about customers beyond just the bottom line. With many dealerships being acquired by large conglomerates, this level of customer service may become rare. Miller's stands out as one of the last to prioritize service over profit. Highly Recommend!

In a market full of dealer games, Miller kept it clean and straightforward. The price they gave me was exactly what I paid—no hidden surprises. I was shopping for a very popular vehicle and dealers were asking for non-refundable deposits, forcing dealer add-ons, or tying the price to dealer financing. Miller Toyota did none of that. My first encounter with sales was Mike, who was knowledgeable, and easygoing.  He found an incoming vehicle that was exactly the trim, options, and color I wanted. But I walked when met with an issue that I thought would result in hidden fees. Late that afternoon, Jeremy, the manager, actually called me (on a Sunday) asking me to reconsider. He didn’t have to—these vehicles are in crazy high demand. — and assured me the process would be smooth and without extra fees. I’ll update this review once the title/tag process is wrapped up. Jeremy quoted a price, held the vehicle without a deposit, and honored the quoted price. Finance was the same way. I did not finance through Toyota, and there was absolutely no upsell pressure, just handled business and got it done. Couldn't be happier and will recommend them to anyone looking to make a vehicle purchase.

Have been using Miller Toyota service for our FJ Cruiser for a few years now. Outstanding service overall and highly recommended. Irvin Hernandez is our service advisor and he is great. Many thanks.

I brought my car in for service on Wednesday, and unfortunately, during the visit, about $1500 worth of damage was done to the side panels. While that could have easily turned into a frustrating experience, what followed is the reason I’m giving Miller Toyota a five-star review. Mark Taylor, the Service Manager, stepped in immediately and took full ownership of the issue. By Thursday, he had already ordered the replacement panels, and by Friday, they were installed—personally handled by Mark himself. I didn’t have to argue, negotiate, or chase anyone down. Mark was honest, proactive, and completely solution-focused from the start. To the management or ownership of Miller Toyota: please recognize Mark Taylor for his outstanding professionalism and dedication to customer service. He turned a bad situation into a great customer experience.

Marcel and the service team always do a good job taking care of the Highlander.

I'm extremely happy with Miller Toyota. I bought a 2025 Tundra from them and I couldn't be happier. They are not pushy like other dealerships. Make sure to see Luis. He is absolutely fantastic. He went above and beyond to make sure I understood the whole process. He walked me through all the features of my truck.

I took my 2023 Toyota here for maintenance. I prefer their facility compare to the one in Arlington. Their facility is clean and spacious and I have never had any problem scheduling. The people at service reception were polite and kind. Marcel was honest in reminding me that I have a Toyota Care Plus for couple more years. When I brought my car here last year, the gentleman who processed my service was kind enough to let me use their shuttle and gave me a ride home. But this time I asked for shuttle service and Marcel said they only provide one when it is less than 6 miles and it is $15 to rent a car. But I ended up getting an uber instead. When I checked google maps, it turns out I am only 5.4 miles. I wished he checked my address or where I am heading. But I will tell them next time. I just wish that any car service facility offer shuttle services especially to repeat customers for loyalty.

They are the best in customer service! The absolute best!!

I’m really impressed with the service at Miller Toyota, especially with one of their mechanics, Cruise. He’s extremely knowledgeable and took the time to explain everything he was going to do with my 2012 Camry. You can tell he truly cares about the quality of his work. My car was returned to me clean and running perfectly! Totally impressed. I’m diligent about keeping up with my maintenance and Miller Toyota is the only place I trust to take care of my vehicle. Highly recommend!

Kalvin was a lot of help. He was very kind and patient with us.

We had a great experience here working with Gary R. He's very knowledgeable about the Toyota Land Cruiser and was able to immediately answer all of the questions we asked. We've had experiences at other dealerships in general where they were not as familiar with the products and had to go "look it up." I recommend working with Gary if you are interested in a Toyota.

I've been a customer since I bought my car in 2017. It was the best decision I ever made. I love my car and the care that I have at Miller Toyota, in Sudley Road, Manassas, Virginia 20110. When I take my car for inspections and or maintenance, I have great support with the gentlemen that I've being seeing for a while. Their names are Mr. Jeff Nanfelt and Mr. Cecil Hager. I trust their expertize and professionalism. They are experienced and honest people. My car is my baby! :-) and it feels so good to have them helping me to assure that, number one, I'll be safe. Keeping the maintenance in you car is extremely important. I want to be safe around others when I drive. Their prices are reasonable. As a responsible customer, I also have to do my job, means, as long as you are taking your car for regular maintenance, you will not be surprised and or upset with some expenses through the years of having a car. Nothing lasts forever, BUT, if you take your car regularly for them to check, you will not have to pay so much money at once to keep it running, literally. And no, I am not advertising them for profit, is just a real fact over the years of having my car since 2017 and still runs like is new! I love you guys and the people in the back that check my car top to bottom. :-)

I had a fantastic experience purchasing my new car from Miller Toyota, and I can't recommend them enough. The online price of the vehicle was exactly the price I paid at the dealership no hidden fees or surprises. That level of honesty and transparency goes a long way. Mike, my salesman, was incredibly accommodating, taking the time to understand my situation and ensuring everything worked out seamlessly. I was out of state, but I was able to complete the purchase and trade-in without any issues. The entire team was professional, helpful, and genuinely invested in making the process as easy as possible for me. They guided me every step of the way, answering all my questions and making sure I was comfortable with each part of the transaction. If you're looking for a dealership that truly cares about its customers and goes the extra mile, Miller Toyota is the place to go. Great service, great people highly recommend!

It was great experience with them, especially Dave and Justin, thanks so much. SAM

21 four Runner. Brake fluid replacement, front end alignment Cecil took care of the paperwork, reasonable priced, quick and efficient. Very, very satisfied. Good job

Great experience at the Miller Toyota. Mr Gary help us through every single step. Make it really easy and simple for us. Outstanding customer service. Highly recommended. We bought a Toyota Corolla in a really reasonable price.

I had a GREAT experience here buying my brand new rav4 with Mike! He was friendly, helpful and very communicative I highly recommend this dealership and Mike!